Something missing or damaged during my delivery, what should I do?kenson2020-02-15T21:20:58+08:00
Take a photo for the damage items and feel free to contact us by email email@example.com or call +0086 13392205270,we have an department to ascertain the responsibility.
There is some panels missing when we doing the installation onsite.
- Check all cartons to make sure the panels are missing
- Tell us the cabinet No. of missing panels
- We will check the loading list to see if it is forget to load
- If it is missing during shipping, ask factory to make replacements ASAP.
How about warranty?kenson2020-02-15T21:19:47+08:00
We supply 5-year warranty for wood products and 1-year warranty for electrical appliance, Doors, Windows, Tiles, Bathroom Fitting.
Do you have the use guidance for the Oppein appliance I bought?kenson2020-02-15T21:19:15+08:00
Yes, please send an email to firstname.lastname@example.org and tell us the code number of the product, then we will send the user guidance to you for reference.